Shipping Policy

Last updated: 05 November 2025

Thank you for shopping at akkaya.in.
This Shipping Policy explains how we process, ship, and deliver orders placed through our website. By placing an order, you agree to the terms outlined below.

Interpretation & Definitions

For the purpose of this policy:

• Company (“Akkaya”, “We”, “Us”, “Our”) refers to the online store operating under the domain akkaya.in.

• Goods refers to products available for purchase.

• Order means a confirmed purchase request made by you.

• You refers to the customer placing the order.

• Website refers to our online store accessible at akkaya.in.

• Shipping refers to the dispatch of products from our facility.

• Delivery refers to the receipt of products by the customer.

Order Processing Time

Orders are usually processed within 1–2 business days after successful payment.
During peak periods, festivals, or sale events, processing may take 3–5 business days.

Shipping Methods & Delivery Time

We offer standard shipping, with an average delivery window of:

📦 3–7 business days within India.

Delivery timelines may vary depending on:

• Pincode availability

• Courier partner capacity

• Regional restrictions

Shipping Charges

Shipping charges are calculated based on:

• Delivery location

• Package weight/size

• Shipping method selected

The final shipping cost is displayed at checkout before payment.

Order Tracking

Once dispatched, you will receive an email/SMS containing:

• Tracking number

• Courier partner details

• Tracking link

You can monitor your shipment until delivery.

Delivery Address Responsibility

Please ensure your shipping address is:

• Accurate

• Complete

• Up to date

We are not liable for delays or failed deliveries caused by incorrect or incomplete address information.

Delivery Attempts

If the courier is unable to deliver:

• Multiple attempts may be made

• You may be contacted by the delivery executive

If the package is returned due to unsuccessful attempts, reshipping fees may apply.

International Shipping

We currently ship to many countries worldwide.
Please note:

• Delivery times vary based on destination

• Customs delays may occur

• Taxes and import duties must be paid by the recipient

Shipping Restrictions

Certain products may be restricted due to:

• Weight or dimensions

• Regional regulations

• Courier limitations

These will be mentioned on product pages (where applicable).

Damaged, Lost, or Missing Packages

In case of:

• Damaged items

• Lost shipments

• Wrong product received

Contact us within 48 hours of delivery with photos/videos.
We will coordinate with our courier partner and provide a replacement or refund as applicable.

Delays Due to External Factors

Delivery delays may occur due to:

• Weather conditions

• Political disturbances

• Natural disasters

• Festival pressure

• Logistics partner issues

We will notify affected customers whenever possible.

Policy Updates

We may update this Shipping Policy from time to time.
Changes become effective immediately upon posting on this page.

Contact Us

If you have any questions or concerns regarding shipping, reach out to us:

📧 Email: support@akkaya.in
📱 Phone/WhatsApp: +91 8800822955
📍 Address: Plot 136, Majra Achheja, Near KRBL Rice Mill,
Dadri, Gautam Buddha Nagar, Uttar Pradesh – 203207, India